Resident Manager
Prado Group
San Francisco, California
05.2012 - 09.2015
- Managed daily operations of residential properties and ensured tenant satisfaction.
- Coordinated maintenance requests and scheduled repairs for optimal property functionality.
- Provided customer service and responded to tenant inquiries regarding maintenance, rent payments, or other issues.
- Conducted regular property inspections and reported any necessary repairs or improvements.
- Responded promptly to emergencies involving staff or residents and coordinated appropriate responses.
- Drafted and distributed maintenance notices concerning renovations, water shut-offs and alarm testing.
- Monitored security systems to ensure safety of tenants, visitors, and staff members.
- Kept building up-to-date with current fire and health code standards.
- Facilitated communication between tenants and landlords to resolve conflicts peacefully.
- Verified completion of required inspections and drafted reports for regulatory agencies.
- Coordinated with contractors for needed repairs or renovations on the property.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.