Detail-oriented Case Manager known for strong communication and record-keeping skills. Experienced in crisis management and client advocacy, with a commitment to enhancing client experiences through effective resource coordination and ongoing support.
Overview
31
31
years of professional experience
Work History
Case Manager & Eligibility Specialist
Economic Services State of VT
Springfield, VT
06.2006 - 09.2026
Delivered comprehensive case management services including intake, assessment, crisis intervention, advocacy, referral, and family monitoring to facilitate client success.
Assessed client needs for economic assistance and service eligibility.
Created individualized service plans to effectively address client challenges and enhance support.
Coordinated referrals to community resources and support services.
Monitored client progress and adjusted plans to ensure alignment with changing needs.
Facilitated communication among clients, providers, and stakeholders.
Conducted regular follow-ups to ensure ongoing client support.
Maintained accurate records of client interactions and services provided.
Maintained accurate case records and documentation according to agency guidelines.
Case Manager & Job Developer
HCRS
Springfield, VT
02.1996 - 05.2006
Managed crisis situations to ensure client safety and well-being.
Coordinated client assessments and developed personalized care plans.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Facilitated communication between clients, families, and service providers.
Advocated for client rights and access to necessary services.
Monitored client progress through regular follow-up contacts.
Documented case notes and maintained accurate client records.
Eligibility Case Specialist at Bleckley County Department of Family & Children ServicesEligibility Case Specialist at Bleckley County Department of Family & Children Services
Independent Living Specialist/Case Manager Specialist at Bowery Residents CommitteeIndependent Living Specialist/Case Manager Specialist at Bowery Residents Committee