Experienced Restaurant Manager with a focus on operational excellence and team development. Demonstrated ability to enhance customer engagement and maintain high standards of service quality in fast-paced settings.
Work History
Restaurant Manager
1 Year 10 Months
Chickie's and Pete's | 11.2024 - Current
Managed high-volume leadership activities to maintain continuity and operational effectiveness.
Managed guest experience to support customer satisfaction and consistent service delivery.
Coordinated floor management activities to support consistent operations and service delivery.
Coordinated staff development activities to maintain consistent skill advancement and operational readiness.
Bartender
8 Years 2 Months
Chickie's and Pete's | 07.2018 - Current
Provided high-volume guest service to support smooth operations and uphold guest satisfaction.
Provided responsible beverage service to maintain customer safety and satisfaction.
Managed bar operations while maintaining consistent cleanliness standards.
Maintained financial accuracy to support reliable reporting and operational decision-making.
Bartender
3 Years 6 Months
Del Frisco's Steakhouse | 01.2015 - 07.2018
Facilitated guest interactions to enhance overall experience and ensure operational flow.
Handled guest interaction to support positive guest experience and operational continuity.
Streamlined bar setup and breakdown processes to optimize service delivery and efficiency.
Owned inventory control activities to support smooth operations and timely fulfillment.
Managed inventory control to ensure timely stock availability and support seamless operations.
Education
No Degree - Bartending
Bucks County School Of Bartending | 1921 Street Road, Bensalem Pa | 12-2014