ROBERT BUNCH
Summary
Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
39
39
years of professional experience
1
1
Certification
Work History
District Manager/Market Manager
CircleK
07.2021 - Current
- Mentorship of 14 Locations; Management Teams and staff to execute company initiatives and demonstrate best practices for sales, profitability, and best in class customer service
- Prepared locations for audits by analyzing marketing and inventory reports to lower shrink and improve profit.
- Identified and developed top talent within management structure to promote performance-oriented culture.
- Conducted regular meetings with store managers to ensure compliance with corporate policies, procedures and standards.
- Led operational strategy to enhance store performance and customer satisfaction across multiple locations.
- Developed training programs for management staff, improving team effectiveness and employee retention rates.
General Manager
Loves Travel Center
01.2017 - 06.2021
- Day to Day operational responsibilities for Retail Store to include QSR concepts (Wendy's, Subway, and Arby's) and Truck Service Facility
- Opened 2 new construction Loves facilities
- Manage last stage construction to setup and initial recruiting, staffing and training of hourly staff and salary managers
- Typically up to 100 personnel
- Mentor facility through Grand Opening and ensure baseline behaviors are in keeping of Loves standards.
- Built and maintained relationships with vendors and suppliers.
District Manager
Travel Centers of America
10.2012 - 01.2017
- Directly responsible for 7 Travel Center locations located throughout Florida and Georgia
- Demonstrated continued growth of operations with compliance to all company initiatives as well as environmental and regulatory licensing and policies
- Maintain and execute service vendor contracts (Landscaping, Lift Station Service, Window Cleaning, etc)
- Maintained sales and profit growth higher than company average
- Promoted two GM's to District Manager as well as developed and maintained two sites that are Corporate Management training sites
- Oversight of Fuel Equipment Compliance and performance reported by outside regulatory monitoring (Warren Rogers) for entire company.
General Manager
Pilot Travel Centers
12.2007 - 09.2012
- Managed locations in Tennessee, Arizona, and Georgia
- Responsible for daily operations of the Travel Center to Include two QSR concepts (Wendy's, Subway)
- Presidents Club Winner 2009 (Divisional GM of the Year for sales and profit growth.
- Responsibility of site performance to include restaurant and retail operations
- 140 employees under my charge with emphasis on customer service
- Set hourly and daily sales records and improved customer satisfaction index (Secret Shopper)
- Recorded the highest Health Inspection score of 98%.
General Manager
Cracker Barrell Old Country Store
08.2000 - 12.2007
- Responsibility of site performance to include restaurant and retail operations
- 140 employees under my charge with emphasis on customer service
- Set hourly and daily sales records and improved customer satisfaction index (Secret Shopper)
- Recorded the highest Health Inspection score of 98%.
United States Marine Corps Sgt/E5
USMC
09.1986 - 02.1995
- Fighting for the freedoms of our nation proudly
- Selected to Presidential Detail for Inaugural Parade and ceremony for President George Herbert Walker Bush Sr
- Recipient of Marine Corps Rozier Trophy (Athlete of the Year 1993 for leadership and athletics)
- Duty Stations include: Camp Pendleton, CA, Headquarters Marine Corps, Washington D.C., Camp Lejeune, N.C., Gulf War-Saudi Arabia, Kuwait, Iraq, Cherry Point, N.C
- Honorable Discharge.
Education
High School Diploma -
Central High School
TN05.1986
Skills
- Sales Forecasts
- Organizational Analysis
- Operations Oversight
- Client Relationship Building
- Recruiting and Hiring
- Action Plans
- Human Resource Management
- Workforce Development
- Vendor Management
- Performance Evaluations
Certification
IICRC Water Damage Restoration
Timeline
District Manager/Market Manager
CircleK
07.2021 - Current
General Manager
Loves Travel Center
01.2017 - 06.2021
District Manager
Travel Centers of America
10.2012 - 01.2017
General Manager
Pilot Travel Centers
12.2007 - 09.2012
General Manager
Cracker Barrell Old Country Store
08.2000 - 12.2007
United States Marine Corps Sgt/E5
USMC
09.1986 - 02.1995
High School Diploma -
Central High School