Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Robert Capra

Whiting

Summary

Dynamic Assistant Manager with a proven track record, excelling in customer service and team leadership. Enhanced operational efficiency and accuracy in cash handling, fostering a positive work environment that boosted customer satisfaction. Skilled in decision-making and staff supervision, driving success through strong relationships and effective processes.

Diligent assistant manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Assistant Manager

Pudgy Restaurant & Sport Bar
04.2023 - 02.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Assistant Manager

Lidl
12.2021 - 04.2023
  • Completed physical inventory counts each week.
  • Maintained a well-organized library environment by regularly straightening shelves and rearranging misplaced items.
  • Optimized inventory management by tracking supplies usage, placing orders promptly, and minimizing waste.
  • Balanced cash drawers and prepared bank deposits for financial maintenance.


Owner

Capra Restaurant
03.2012 - 01.2021
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Enhanced overall kitchen efficiency by maintaining organization and cleanliness of workstations.
  • Improved overall inventory management processes by optimizing reorder points, reducing stockouts, and minimizing excess inventory levels.

Education

High School Diploma -

East Side High School
Newark, NJ

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff supervision
  • Staff management

Certification

Safe Serve Certified

Forklift certified

Alcohol Safe Serve

Tip Certified


Languages

Italian
Professional Working

Timeline

Assistant Manager

Pudgy Restaurant & Sport Bar
04.2023 - 02.2025

Assistant Manager

Lidl
12.2021 - 04.2023

Owner

Capra Restaurant
03.2012 - 01.2021

High School Diploma -

East Side High School