Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
Generic

Robert Carlson

Palmer,MA

Summary

Personable and dedicated Customer Service Representative with extensive experience in Auto Parts industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

17
17
years of professional experience

Work History

Assistant Manager

O'reilly Auto Parts
01.2022 - 01.2023
  • Accounting for daily, monthly and quarterly revenue, Customer service, Material fabrication, Product management, Bi-Weekly scheduling of staff
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Ensured compliance with safety regulations and company policies.
  • Monitored employee attendance records, timekeeping, and payroll information.

Mechanic

G&R Mobile Repair
01.2022 - 01.2023
  • Serviced tractor trailers & emergency vehicles
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.
  • Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.

Auto Mechanic

Self Employed
01.2020 - 01.2022
  • Performed routine maintenance such as oil changes, tune-ups and brake repairs.
  • Diagnosed mechanical issues using specialized tools and equipment.
  • Repaired or replaced worn parts such as brakes, spark plugs and radiators.
  • Tested vehicle engines to identify malfunctions.
  • Replaced engine components including filters, belts, hoses and pumps.

Warehouse Associate

American Green Fuels
01.2016 - 01.2018
  • Inventory management, Manufacturer of Biodiesel fuel, ForkLift Operator, Hazmat handling, Maintenance mechanic

Full Time Electrical & Welding Student

Lincoln Tech
01.2013 - 01.2016
  • Electrician for residential, commercial and industrial to meet local and State codes, Certified Welder in MIG, TIG and Stick welding

Delivery Driver

Keystone Automotive
Manchester, CT
02.2006 - 02.2013
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.

Education

certificate - Welding Technology

Lincoln Technical Institute - East Windsor
Broad Brook, CT
05-2016

Skills

  • Employee Scheduling
  • Sales monitoring
  • Task Delegation
  • Product and service knowledge
  • Customer Relations
  • Workload Management
  • Employee engagement

Awards

  • Army Achievement Medal - Citation for exceeding Mission Critical Expectations
  • OSHA10 Certified
  • TWIC Certified
  • Forklift Certified

References

Available Upon Request

Timeline

Assistant Manager

O'reilly Auto Parts
01.2022 - 01.2023

Mechanic

G&R Mobile Repair
01.2022 - 01.2023

Auto Mechanic

Self Employed
01.2020 - 01.2022

Warehouse Associate

American Green Fuels
01.2016 - 01.2018

Full Time Electrical & Welding Student

Lincoln Tech
01.2013 - 01.2016

Delivery Driver

Keystone Automotive
02.2006 - 02.2013

certificate - Welding Technology

Lincoln Technical Institute - East Windsor
Robert Carlson