Robert Carmona
Houston,TX
Summary
Reliable individual proudly offering 18+ years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff.
Overview
12
12
years of professional experience
Work History
Bar Manager
Nett Group(AURA Nightclub/Varsity Sports Bar/HAZE
05.2016 - 07.2023
- Work closely with operations manager to ensure quality customer satisfaction with food and beverages at the bar
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Handled weekly inventories and ordering of liquor, beer, wine, and non-alcoholic beverages
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bar Manager/Bartender
Proof Rooftop Lounge
06.2014 - 05.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Worked closely with Event Promoters ensure quality service for special events
- Served high customer volumes during special events, nights, and weekends.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Bar Manager/Lead Bartender
NOX Nightclub
06.2011 - 05.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Obtained cash bank and stocked service bar to prepare for operation.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Education
Bachelor of Business - Business Management
UHD
Houston, TX05.2004
Associates - General Studies
HCC
Houston, TX05.2000
Skills
- Customer Needs Assessments
- Cocktail Knowledge
- Staff Training
- Guest Interaction
- Counting Money/Monetary Transactions
- POS Terminal Operation
- High-Volume Environments
- Managing Deliveries
Timeline
Bar Manager
Nett Group(AURA Nightclub/Varsity Sports Bar/HAZE
05.2016 - 07.2023
Bar Manager/Bartender
Proof Rooftop Lounge
06.2014 - 05.2016
Bar Manager/Lead Bartender
NOX Nightclub
06.2011 - 05.2014
Bachelor of Business - Business Management
UHD
Associates - General Studies
HCC
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