Kameron Carroll
Vero Beach,FL
Summary
Detail-oriented professional with strong patient coordination skills. Experienced in managing appointments, insurance verification, and billing inquiries. Committed to enhancing patient experiences through effective communication and organizational abilities.
Overview
14
14
years of professional experience
Work History
Patient Coordinator
Colorado Gum Care
Broomfield, Colorado
08.2014 - 10.2016
- Coordinated patient appointments and managed scheduling for dental procedures.
- Assisted patients with insurance verification and billing inquiries efficiently.
- Maintained patient records in compliance with privacy regulations and office protocols.
- Educated patients on treatment plans and post-treatment care instructions clearly.
- Ensured all paperwork related to patient care was completed accurately and timely.
- Answered incoming calls from patients, providers, and insurance companies in a courteous manner.
- Handled incoming calls, addressing patient questions and concerns promptly.
- Organized patient intake forms and ensured accurate information entry.
Patient Service Representative
Westminster Dental Health
Westminster, CO
04.2006 - 08.2014
- Greeted patients warmly and managed front desk operations efficiently.
- Scheduled appointments accurately using electronic health records system.
- Verified patient insurance information and processed necessary paperwork.
- Assisted patients with inquiries and provided clear information on services.
- Maintained confidentiality of patient records in compliance with regulations.
- Coordinated communication between patients and medical staff effectively.
- Handled billing inquiries and resolved payment issues promptly.
- Answered incoming calls in a professional manner.
- Educated patients on office policies and procedures to enhance understanding.
- Assisted with scheduling follow-up appointments according to provider availability.
- Adhered to HIPAA regulations when handling confidential patient information.
- Verified insurance information, collected payments, and scheduled appointments.
Office Manager
Farmers Insurance Agency
Broomfield, Colorado
05.2002 - 02.2006
- Managed daily office operations for a busy insurance agency.
- Coordinated schedules and appointments for agents and clients.
- Oversaw document management and record-keeping systems efficiently.
- Implemented office policies to streamline administrative processes.
- Trained new staff on office procedures and software tools.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
Education
High School Diploma -
Horizon High School
Thornton, CO08-2001
Skills
- Patient scheduling
- Insurance verification
- Electronic health records
- Billing inquiries
- Record management
- Customer service
Timeline
Patient Coordinator
Colorado Gum Care
08.2014 - 10.2016
Patient Service Representative
Westminster Dental Health
04.2006 - 08.2014
Office Manager
Farmers Insurance Agency
05.2002 - 02.2006
High School Diploma -
Horizon High School