Robert Castle
Wheatfield
Summary
Results-driven Security Supervisor with expertise in team leadership, incident investigation, and emergency management. Proven track record of enhancing safety protocols and improving team performance in high-pressure environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security
Buffalo, NY
02.2018 - Current
- Supervised security personnel to ensure adherence to safety protocols and operational standards.
- Conducted regular site inspections to identify potential security risks and recommend preventive measures.
- Developed training programs for new staff, enhancing team performance and compliance with regulations.
- Collaborated with law enforcement agencies during incidents, ensuring effective communication and response strategies.
- Recorded incident reports with detailed accounts of occurrences.
- Coordinated emergency response drills, ensuring preparedness for various scenarios and reinforcing team readiness.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Improved security team's situational awareness by integrating real-time incident reporting tools.
- Conducted regular security audits, significantly improving safety and security protocols within facility.
- Reduced incidences of theft and vandalism by conducting thorough risk assessments and implementing strategic security measures.
- Responded swiftly to security incidents and effectively resolved security issues.
- Managed security policies and procedures to promote safety and security of personnel and assets.
Security Supervisor
Covenant Security Services
1112 W Boughton Boilingbrook Il
01.2006 - 02.2018
- Implemented security technology solutions, improving surveillance capabilities across multiple sites.
- Analyzed incident reports to identify trends, leading to proactive adjustments in security procedures.
- Mentored junior security staff, fostering a culture of professionalism and accountability within the team.
- Coordinated emergency response drills, ensuring preparedness for various scenarios and reinforcing team readiness.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Collaborated with management to develop security policies and procedures.
- Improved security team's situational awareness by integrating real-time incident reporting tools.
- Conducted regular security audits, significantly improving safety and security protocols within facility.
- Coordinated security operations during high-profile events, ensuring safe environment for attendees and participants.
Security Supervisor
Morris Protective Service
Buffalo, NY
08.2005 - 02.2006
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Developed and implemented strategies to prevent and respond to security incidents.
- Evaluated existing emergency plans, making updates as needed to address changes in facility layout or emerging threats.
- Enhanced effectiveness of security patrols by using data analytics to identify high-risk areas.
- Enhanced team's response time to security incidents by implementing streamlined communication protocol.
- Increased security awareness among staff with comprehensive training sessions.
- Supervised team of [Number] security personnel during shift.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Developed training programs for new staff, enhancing team performance and compliance with regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
Education
High School Diploma -
Brockport
Brockport, NY06-1995
Skills
- Team leadership
- CCTV monitoring
- Staff management
- Security personnel training
- Safety and security procedures
- Patrol operations
- Daily incident reporting
- Staffing and scheduling
- Safety and security regulations
- Skilled in conflict resolution
- Personnel supervision
- Emergency management
- Incident investigation
- Site visits
- Performance assessment
- Incipient fire safety training
- OSHA training
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Security Supervisor
Allied Universal Security
02.2018 - Current
Security Supervisor
Covenant Security Services
01.2006 - 02.2018
Security Supervisor
Morris Protective Service
08.2005 - 02.2006
High School Diploma -
Brockport