Robert Clarke
Tucker,GA
Summary
Accomplished Manager at Chick Fill A, adept in Operations Management and Cross-Functional Teamwork, significantly enhanced team agility and customer satisfaction. Expert in staff development, executed strategic plans achieving departmental goals, and skillfully resolved conflicts, ensuring high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Manger
Chick Fill A
Tucker, GA
10.2021 - Current
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Automotive
Parkview Highschool, Gwinnett Tech
Lilburn, GA, Gwinnett Ga Skills
- Staff Management
- Staff Training and Development
- Operations Management
- Cross-Functional Teamwork
- Performance Management
- Staff Development
Timeline
Manger
Chick Fill A
10.2021 - Current
Automotive
Parkview Highschool, Gwinnett Tech