Summary
Overview
Work History
Education
Skills
Timeline
3b
Robert Cole

Robert Cole

Tomball,TX

Summary

Dynamic professional with a proven track record in client relationship building and workload management at Alleman Crawfish LLC. Recognized for delivering high-quality service and maintaining safety compliance, resulting in increased client satisfaction and repeat business. Adept at critical thinking and task prioritization, ensuring projects are completed on time and within budget.

Overview

5
5
years of professional experience

Work History

Independent Contractor Courier

Alleman Crawfish LLC
02.2025 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Evaluated customer needs and feedback to drive product and service improvements.

Pilot Car Driver

JYR Pilot Car Services
10.2024 - Current
  • Supported company marketing efforts by attending industry trade shows and networking events to promote pilot car services.
  • Minimized delays by promptly addressing any issues that arose during transport, such as construction or traffic congestion.
  • Resolved potential conflicts with other motorists professionally and diplomatically, promoting goodwill toward the company and its services.
  • Assisted in loading and unloading operations when needed, ensuring safe handling of all items being transported.
  • Streamlined the permit acquisition process by staying updated on current regulations and maintaining strong relationships with permitting agencies.
  • Contributed to a positive work environment by fostering teamwork among fellow pilot car drivers and support staff members.
  • Improved client satisfaction by providing professional and courteous customer service throughout each transport project.
  • Maintained detailed logs of all trips, including mileage, fuel consumption, and expenses, contributing to accurate reporting and budget management.
  • Participated in ongoing training programs to stay up-to-date on industry best practices and technological advancements related to pilot car driving.
  • Maintained a clean and organized pilot car, ensuring all necessary equipment was in proper working order before each trip.
  • Utilized GPS navigation systems proficiently for route planning purposes while also remaining vigilant for unexpected changes in the road conditions.

Driver, Packaging

Texas Pet Meadows
10.2023 - 11.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Pick up and deliver deceased pets
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Independent Contractor

ADM Automotive Services
01.2021 - 09.2023
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
  • Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
  • Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.

Education

General Studies

Billy C. Ryan
Denton, TX
05-1997

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Attention to detail
  • Critical thinking
  • Task prioritization
  • Data analysis

Timeline

Independent Contractor Courier

Alleman Crawfish LLC
02.2025 - Current

Pilot Car Driver

JYR Pilot Car Services
10.2024 - Current

Driver, Packaging

Texas Pet Meadows
10.2023 - 11.2024

Independent Contractor

ADM Automotive Services
01.2021 - 09.2023

General Studies

Billy C. Ryan

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