Robert Covington
Smyrna,GA
Summary
Dynamic sales professional with proven success at ThyssenKrupp Materials NA, excelling in account acquisition and team leadership. Achieved sales goals through consultative selling and strategic relationship management. Proficient in Salesforce, leveraging sales expertise to drive results and enhance customer satisfaction. Committed to fostering team productivity and operational efficiency.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative
ThyssenKrupp Materials NA
01.2021 - Current
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed and recorded leads from outbound telephone marketing.
- Answered customers' questions regarding products, prices and availability.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Assistant Manager
InMotion
12.2011 - 12.2020
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Increased sales revenues by promoting complementary products and educating customers about store promotions.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
Team Lead
Sam's Club
09.2007 - 12.2011
- Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
- Set up new accounts, established customer credit, and set up payment methods.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed and recorded leads from outbound telephone marketing.
- Answered customers' questions regarding products, prices and availability.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
Education
Bachelor of Science -
Georgia State University
Atlanta, GASkills
- Procurement management
- Contract drafting
- Contract pricing
- Product knowledge
- Order management
- Sales expertise
- Goal setting
- Salesforce
- Contract management
Accomplishments
2025 Presidents club award for over 2 million in margin
Timeline
Inside Sales Representative
ThyssenKrupp Materials NA
01.2021 - Current
Assistant Manager
InMotion
12.2011 - 12.2020
Team Lead
Sam's Club
09.2007 - 12.2011
Bachelor of Science -
Georgia State University