Robert Cudd
Summary
Highly driven individual successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment..
Overview
8
8
years of professional experience
Work History
General Manager
Papa John’s
Bangor
10.2024 - 04.2026
- Managed daily operations, enhancing service efficiency and customer satisfaction.
- Coordinated staff schedules, optimizing labor resources and ensuring adequate coverage.
- Oversaw inventory management, maintaining optimal stock levels and minimizing waste.
- Customer service relations - responded to customer compliments/concerns on a timely manner
- Hiring and interviewing staff
- Training and coaching staff on day to day basis
- Created and placed food orders
- Delegated tasks to team members for efficiency
General Manager
Papa Johns
Biddeford
09.2018 - 10.2024
- Managed daily operations to ensure efficient service and customer satisfaction.
- Coordinated staff schedules to optimize labor resources and coverage.
- Oversaw inventory management to maintain stock levels and reduce waste.
- Conducted hiring and interviewing of staff
- Training and coaching staff on day to day basis
- Customer service relations - responded to customer compliments/concerns on a timely manner
- Delegating
- Created and placed food orders
Education
Biddeford High School
Biddeford, MESkills
- Operations management
- Budget management
- Inventory control
- Staff training
- Customer relation
- Problem solving
- Critical thinking
- Active listening
Timeline
General Manager
Papa John’s
10.2024 - 04.2026
General Manager
Papa Johns
09.2018 - 10.2024
Biddeford High School