Dynamic IT Service Administrator IV at Battelle Memorial Institute with a proven track record in incident management and asset management. Expert in Microsoft Windows and Office 365, enhancing user satisfaction through effective troubleshooting and policy enforcement. Skilled in training staff, optimizing productivity, and facilitating communication between technical teams and end users.
Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player, offering these skills and strong work ethic.
To server as IT Coordinator and provide service, support, and maintenance of computers and equipment. Work under general direction.