Robert Cutwright
District Manager
Indian Trail,NC
Summary
Customer-oriented Store Manager offering over 30 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
32
32
years of professional experience
Work History
Store Manager
Tractor Supply Company
Indian Land, SC
08.2021 - 08.2023
- Managed inventory tracking and physical inventory counts to minimize loss.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Monitored employee performance and identified performance gaps for corrective action.
District Manager
Dollar General Market
Charlotte, NC
04.2019 - 08.2021
- Identified and developed top talent within management structure to promote performance-oriented culture.
- Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
Store Manager
Sam Club
Pineville , NC
12.1997 - 04.2019
- Developed strategies to increase membership numbers and revenue growth.
- Created and maintained budgets for club operations, staff salaries and other expenses.
- Recruited, trained and managed a team of staff members.
Store Manager
Hills Department Store
HANOVER , PA
04.1991 - 12.1997
- Managed inventory tracking and physical inventory counts to minimize loss.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
Bachelor of Arts - Criminology
Indiana University of Pennsylvania
Indiana, PA12.1987
Skills
- Loss Prevention
- Retail Inventory Management
- Partnership Building
- Talent Recruitment
Timeline
Store Manager
Tractor Supply Company
08.2021 - 08.2023
District Manager
Dollar General Market
04.2019 - 08.2021
Store Manager
Sam Club
12.1997 - 04.2019
Store Manager
Hills Department Store
04.1991 - 12.1997
Bachelor of Arts - Criminology
Indiana University of Pennsylvania
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