Results-driven Shift Lead with proven skills in team leadership, employee training, and conflict resolution. Demonstrated ability to manage operational flow and enhance customer service in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Shift Lead
Poke Bowl
Sarasota
06.2025 - 04.2026
Coached and trained employees, managing daily work assignments to optimize operational flow.
Supervised team members during busy shifts, ensuring efficient service delivery.
Managed store operations in absence of Store Manager or Assistant Manager, maintaining service standards.
Completed opening and closing duties to facilitate business operations.
Crew Member
Moe's Southwest Grille
Sarasota
01.2024 - 08.2024
Prepared fresh ingredients to meet restaurant standards and ensure food safety.
Operated kitchen equipment to support efficient food preparation and maintained a clean work environment.
Collaborated with team members to ensure timely food preparation and delivery.
Handled cash transactions accurately and processed customer orders promptly.
Trained new crew members on operational procedures and customer service techniques.