Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Trackman
Nj Transit
Maplewood, NJ
03.2022 - Current
Performed installations and conducted repair work on railroad crossing signals and components to bolster safety.
Drove motor vehicles to job sites.
Read and interpreted circuit prints, blueprints, schematics and drawings to efficiently complete job tasks and projects.
Performed inspections, diagnostics and troubleshooting on structures, equipment and devices and determined appropriate repair work.
Successfully maintained clean, valid driver's license and access to reliable transportation.
Collaborated with team members to achieve target results.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Lead Transportation Security Officer
TSA
Newark, NJ
02.2017 - 03.2022
Managed team of 60 trained security professionals engaged in anti-terrorism activities..
Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
Safeguarded transportation operations at commercial airports and railway stations.
Used explosive detection machines and chemical swab systems to identify potential hazards.
Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of passengers and baggage.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Transportation Security Officer
TSA
Newark, NJ
08.2014 - 02.2017
Process over 14,000 passengers per day
Operated x-ray viewing equipment to evaluate contents of carry-on and checked baggage, pulling suspect items aside for further inspection
Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties
Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk
Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building
Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived
Observed behavior of personnel and guests to look for suspicious actions
Developed plans and strategy to deal with security breaches
Provided top-notch protection to transport vehicles, passengers and employees by conducting tests for explosives residue
Customer Service Associate, Lumber and Building Materials
Home Depot
Bloomfield, NJ
03.2012 - 08.2014
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
Produced weekly status reports detailing logistic operations and problems
Completed timely data entry of new orders, labeled containers and placed in accurate storage locations
Collaborated with new and established vendors to negotiate optimal pricing and scheduling
Divided cargo received by account Number and intended location
Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests
Skills
Security station experience
Behavioral observations
Hazardous items knowledge
Baggage inspections
Customer service and assistance
Report analysis
Skilled in conflict resolution
Observant
Maintenance and Repair
Excellent Communication
Critical Thinking
Timeline
Trackman
Nj Transit
03.2022 - Current
Lead Transportation Security Officer
TSA
02.2017 - 03.2022
Transportation Security Officer
TSA
08.2014 - 02.2017
Customer Service Associate, Lumber and Building Materials