Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Robert Davis

Navarre,FL

Summary

Dedicated Social Services Professional | Making a Positive Impact Where it matters Most

Work History

Quality Coordinator

Families First Network
Pensacola, FL
2017 - Current

Managed the quality assurance and case management aspects of releasing information, maintaining accuracy, integrity, and compliance.

  • Quality Assurance
  • Case Review and Oversight
  • Performance Monitoring
  • Case Prioritization

Claim Coordinator

Families First Network
Pensacola, FL
2016 - 2017

Oversaw communication, documentation, investigation, and coordination of insurance claims to ensure efficient and fair resolution in compliance with regulations and policies.

  • Investigation and Evaluation
  • Documentation Management
  • Coordination with Stakeholders
  • Issue Resolution

Family Support Worker

Families First Network
Pensacola, FL
2012 - 2016

Assist the Child Welfare Case Managers by providing basic social services to children and/or families in need including transportation for clients, clerical assistance, tracking information and assessment and education services.

  • Advocacy
  • Monitoring and Follow-Up
  • Strengths-Based Approach
  • Assessment Services

Behavioral Technician

Fort Walton Beach Developmental Center
Fort Walton Beach, FL
2008 - 2012

Work directly with patients and clients under the supervision of various types of behavior analysts typically plays a vital role in delivering mental health services and assisting in the treatment of various conditions.

  • Implement Treatment Plans
  • Client Education and Skill Building
  • Crisis Intervention
  • Collaborate with Treatment Team

Before & Afterschool Program Coordinator

Oak Tree Child Developmental Center
Fort Walton Beach, FL
2002 - 2012

Ensured smooth operation and effectiveness of programs supporting children outside regular school hours.

  • Program Planning and Development
  • Regulatory Compliance
  • Curriculum Evaluation and Adaptation
  • Staff Recruitment and Supervision

Education

Bachelor of Science - Human Services

Troy University
Troy, AL
05-2017

Associate of Arts - Social Work

Pensacola State College
Pensacola, FL
12-2016

Skills

  • Quality improvements implementation
  • Relationship Building
  • Critical Thinking Skills
  • Documentation Management
  • Problem-Solving
  • Adaptability and Flexibility

Affiliations

  • Navarre Youth Sports Association
  • Helping Hands Foundation

Timeline

Quality Coordinator

Families First Network
2017 - Current

Claim Coordinator

Families First Network
2016 - 2017

Family Support Worker

Families First Network
2012 - 2016

Behavioral Technician

Fort Walton Beach Developmental Center
2008 - 2012

Before & Afterschool Program Coordinator

Oak Tree Child Developmental Center
2002 - 2012

Bachelor of Science - Human Services

Troy University

Associate of Arts - Social Work

Pensacola State College
Robert Davis