Robert Davis
Summary
Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
9
9
years of professional experience
Work History
Presales Representative
Everquote
10.2022 - 03.2024
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Enhanced company reputation by providing exceptional customer service and support.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Sales Consultant
Sprint Connectivity Source
04.2015 - 09.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Cashier/Customer Service Representative
Academy Sports Outdoors
10.2014 - 05.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Accounting
Houston Community College
Humble, TX12.2028
Skills
- Customer Support
- Goal-oriented mindset
- Customer Relations
- Data entry proficiency
- Client Relationship Building
- Cross-selling abilities
Timeline
Presales Representative
Everquote
10.2022 - 03.2024
Sales Consultant
Sprint Connectivity Source
04.2015 - 09.2015
Cashier/Customer Service Representative
Academy Sports Outdoors
10.2014 - 05.2015
Bachelor of Science - Accounting
Houston Community College
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