Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Delacruz

San Antonio

Summary

Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

Overview

16
16
years of professional experience

Work History

Teller

Frost Bank
San Antonio
12.2024 - Current
  • Provided exceptional customer service while accurately processing routine transactions.
  • Processed wire transfers for customers both domestically and internationally.
  • Explained account information to customers in detail as needed.
  • Continuously updated knowledge about banking products, services, policies and regulations.
  • Followed up on requests from customers in a timely manner.
  • Answered customer inquiries regarding bank products and services.

Customer Service Representative

gov-pay
San Antonio
07.2024 - 12.2024
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Answered customer inquiries and provided accurate information regarding products and services.

Delivery Rider

Glazers
San Antonio
02.2022 - 06.2024
  • Checked all delivered goods against invoices or other documents, verifying accuracy and completeness of orders.
  • Adhered to company policies on safe driving practices and vehicle maintenance.
  • Maintained records of deliveries, including customer names, addresses, and contact information.

Warehouse Men

Marines Corps
Oceanside
10.2009 - 09.2016
  • Worked closely with other personnel to provide efficient customer service solutions.
  • Reported any damaged or defective products to supervisor immediately.
  • Utilized forklifts, pallet jacks, hand trucks, dollies, carts, and other material handling equipment safely.

Education

Associate of Arts - Criminal Justice

Northwest Vista College
San Antonio, TX
12-2019

Skills

  • Cash handling
  • Transaction processing
  • Regulatory compliance
  • Customer service
  • Account management
  • Wire transfers
  • Customer relationship management
  • Banking products
  • Attention to detail
  • Time management
  • Effective communication

Timeline

Teller

Frost Bank
12.2024 - Current

Customer Service Representative

gov-pay
07.2024 - 12.2024

Delivery Rider

Glazers
02.2022 - 06.2024

Warehouse Men

Marines Corps
10.2009 - 09.2016

Associate of Arts - Criminal Justice

Northwest Vista College

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