Robert DeLeo
Miami,FL
Summary
Dynamic Assistant Manager with a proven track record at Spotlight Theatre Cordele 5, excelling in customer service and team leadership. Enhanced operational efficiency and accuracy in cash handling, while fostering a motivated team environment. Recognized for improving customer satisfaction through effective problem-solving and timely responses to inquiries.
Personable and organized with talent for effective team coordination and problem-solving. Possesses solid grasp of operational procedures and excels in managing daily tasks and customer interactions. Ready to drive efficiency and support organizational goals through proactive leadership and strategic planning.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Spotlight Theatre Cordele 5
06.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Supervisor
Spotlight Theatre Venice 11
11.2024 - 01.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
No Degree - Medical Doctor
M.A.S.T. Academy
Homestead, FL06-2027
Skills
- Customer service
- Money handling
- Effective team leadership
- Analytical decision-making
- Time management
- Team motivation
- Staff supervision
- Customer relations
- Problem-solving
- Decision-making
Certification
Food Handler Certification - National Registry of Food Safety Professionals
Spotlight University - Management First Principles for Assistant Managers
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Spotlight Theatre Cordele 5
06.2025 - Current
Supervisor
Spotlight Theatre Venice 11
11.2024 - 01.2025
No Degree - Medical Doctor
M.A.S.T. Academy