Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Robert DesJardins

Alpena,MI

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

16
16
years of professional experience

Work History

Sales Associate

Omni Metal Craft
Alpena, MI
2/19/24 - Current
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Assisted customers with product selection, sizing and styling.

Bartender

Sand Bar and Grill
Alpena, MI
12.2019 - 02.2024
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Stocked ice bins and coolers as needed throughout shift.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Cleansed glasses with sanitizing solution after each use.
  • Developed good working relationships with fellow employees through effective communication.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Manager

Ripley Big Boy
Alpena, MI
11.2008 - 10.2020
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Conducted regular meetings with staff to discuss progress and identify areas of improvement.
  • Ensured compliance with regulatory requirements and industry standards.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Conducted performance reviews for team members.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Created monthly reports for senior management summarizing operational performance metrics.

Education

High School Diploma -

Alpena High School
Alpena, MI
06-1999

Skills

  • Business Development
  • Upselling
  • Sales Development
  • Payment Processing
  • Promotional support
  • Contract Preparation

Affiliations

  • I love to spend my personal time outside on our waterways fishing, its a passion of mine, if Im not working that means Im out fishing.

Timeline

Bartender

Sand Bar and Grill
12.2019 - 02.2024

Manager

Ripley Big Boy
11.2008 - 10.2020

Sales Associate

Omni Metal Craft
2/19/24 - Current

High School Diploma -

Alpena High School

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Robert DesJardins