Robert Donaway Jr
Louisville,KY
Summary
Dynamic small business owner with a proven track record in customer relations and project management. Successfully operated Donaway's Handyman Services LLC, enhancing client satisfaction and fostering repeat business. Earned a class A CDL just needs to renew medical requirements, Skilled in staff management and problem-solving, with hands-on experience as an Automotive Technician at Hyundai of Louisville, ensuring high-quality service delivery.
Overview
8
8
years of professional experience
Work History
Owner
Donaway's Handyman Services LLC
02.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed multiple projects simultaneously while prioritizing task based on urgency & importance
- Utilized problem solving skills to identify root causes of issues encountered during repairs or maintenance task
- My business is successful I just struggle with keeping dependable employees so most of the work I do is solo & its hard to keep worked lined up & consistent in this economy
Laborer /Operator
Advanced Paving & Construction Company
03.2017 - 05.2018
- Operated heavy equipment such as bulldozers, excavators, and loaders to move materials around construction sites
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Operated range of heavy equipment on regular basis with advanced skill.
- Assisted in the successful completion of various construction projects, contributing to a safe and productive work environment.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
Automotive Technician
Hyundai of Louisville
04.2017 - 02.2018
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
Western High School
Louisville, KYSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Staff hiring
- Business management
- Project estimating
- Staff management
Timeline
Owner
Donaway's Handyman Services LLC
02.2019 - Current
Automotive Technician
Hyundai of Louisville
04.2017 - 02.2018
Laborer /Operator
Advanced Paving & Construction Company
03.2017 - 05.2018
Western High School
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