Robert Downs
Los Angeles,CA
Summary
Dynamic entrepreneur and current owner of Robert Downs Photography, I excel in customer relations and small business operations, leveraging relationship building and marketing acumen to propel business growth. My leadership significantly enhanced operational efficiency, fostering a culture of collaboration and loyalty, and achieving notable revenue increases through strategic business and marketing initiatives.
Overview
29
29
years of professional experience
Work History
Owner
Robert Downs Photography
01.1996 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Associate of Arts - Photography
Portfolio Center
Atlanta, GA01-1996
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Client Service
- Project estimating
- Marketing
- Business marketing
- Negotiation
- Talent Development
Accomplishments
Rock and Roll Hall Of Fame
American Photographer 39 Winner
Additional Information
Volunteer VA Long Beach Health Care | Veterans Affairs
Timeline
Owner
Robert Downs Photography
01.1996 - Current
Associate of Arts - Photography
Portfolio Center
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