Robert Downs
Los Angeles,CA
Summary
Dynamic entrepreneur and current owner of Robert Downs Photography, I excel in customer relations and small business operations, leveraging relationship building and marketing acumen to propel business growth. My leadership significantly enhanced operational efficiency, fostering a culture of collaboration and loyalty, and achieving notable revenue increases through strategic business and marketing initiatives.
Overview
29
29
years of professional experience
Work History
Owner
Robert Downs Photography
Los Angeles, CA
01.1996 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Education
Associate of Arts - Photography
Portfolio Center
Atlanta, GA01-1996
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Project Management
- Client Service
- Project estimating
- Marketing
- Business marketing
- Negotiation
- Talent Development
Accomplishments
Rock and Roll Hall Of Fame
American Photographer 39 Winner
Additional Information
Volunteer VA Long Beach Health Care | Veterans Affairs
Timeline
Owner
Robert Downs Photography
01.1996 - Current
Associate of Arts - Photography
Portfolio Center