Robert Dozier
Lexington,SC
Summary
Accomplished Area Supervisor at The Home Depot Inc, adept in multi-unit management and team leadership, significantly reduced employee turnover by fostering professional growth. Expert in implementing safety protocols and enhancing operational efficiency, demonstrating exceptional production management and task delegation skills. Proven track record in conflict resolution and promoting career progression.
Overview
51
51
years of professional experience
Work History
Area Supervisor
The Home Depot Inc
Lexington, SC
10.2011 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted routine inspections to check quality and compliance with established specifications.
Store Manager
Rentway
West Columbia, SC
07.1998 - 09.2011
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Police Master Sergeant
City Of Columbia Police Department
Columbia, SC
06.1973 - 07.1998
Education
No Degree - Law Enforcement
University of South Carolina - Columbia
Columbia, SCCertified SC Law Enforcement Officer - Criminal Justice
SC Criminal Justice Academy
Columbia, SC07.1976
High School Diploma -
Brookland-Cayce Senior High School
Cayce, SC05.1973
Skills
- Team Management
- Production Management
- Task Delegation
- Multi-unit management
Timeline
Area Supervisor
The Home Depot Inc
10.2011 - Current
Store Manager
Rentway
07.1998 - 09.2011
Police Master Sergeant
City Of Columbia Police Department
06.1973 - 07.1998
No Degree - Law Enforcement
University of South Carolina - Columbia
Certified SC Law Enforcement Officer - Criminal Justice
SC Criminal Justice Academy
High School Diploma -
Brookland-Cayce Senior High School