Robert Dusterhoft
TEMPE
Overview
2
2
years of professional experience
Work History
Account Executive
Dish Network
08.2023 - Current
- At Dish Network, I answer inbound calls for customers inquiring about getting TV service in their home. Trying to also cross sell internet and cell phone service once the Television is done.
- A strongsuit I have in this position is finding common ground with the customer and building meaningful relationships and rapport.
- I've done a great job at overcoming objections and positioning Dish as the customer's best solution for their home. Making the decision a no-brainer for them while creating urgency at the same time.
Insurance Sales
Family First Life
05.2023 - 07.2023
- Making outbound calls to leads daily and building positive relationships with clients.
- Extensive knowledge of the insurance industry and products.
- Making 300+ outbound phone calls per day and keeping my CRM system updated.
- Track record of setting appointments with clients seeking mortgage protection and one-call-closing life insurance leads.
Appointment Setter
Rise Energy
10.2022 - 05.2023
- Canvassing position, going door-to-door to set appointments for leads interested in home security systems.
- Constantly building relationships and following up with prospective clients.
- Able to overcome objections, and identify customer needs and provide solutions.
Server
Sheraton Hotels & Resorts
05.2022 - 10.2022
- Providing excellent customer service, taking orders accurately, and delivering food promptly.
- Successful in upselling menu items and increasing profits.
- Responsible for cash handling, deposits, and daily reconciliation.
- Perform opening and closing duties such as setting up and breaking down the dining area and cleaning tables.
Education
Associate's Degree - Business & Marketing
Inver Hills Community College
Inver Grove Heights, MN05.2023
Skills
- Client Relationship Building
- Customer Service
Timeline
Account Executive
Dish Network
08.2023 - Current
Insurance Sales
Family First Life
05.2023 - 07.2023
Appointment Setter
Rise Energy
10.2022 - 05.2023
Server
Sheraton Hotels & Resorts
05.2022 - 10.2022
Associate's Degree - Business & Marketing
Inver Hills Community College
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