Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ROBERT EHMANN

Orient,OH

Summary

Hard-working professional with 13+ years of experience and a proven knowledge of customer driven management, efficiency improvement, and organizational culture. Aiming to leverage my skills to successfully fill the Operations Manager role at your company.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Account Coordinator

KBS Exterior
Oceanside, CA
06.2021 - Current
  • Delivered customer requirements to production team, collaborated with sales team and followed up on status to verify project schedule remained on track to fulfill contract.
  • Coordinated with various departments to ensure smooth payment processing.
  • Managed client relationships by providing timely responses to inquiries.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Negotiated payment terms with vendors in order to optimize cash flow operations.

AREA MANAGER

Brightview Enterprise Solutions
New Albany, OH
01.2019 - Current
  • Developed strong relationships with members in each team within the organization
  • Assisted in sourcing and delivering contracts within my assigned market
  • Helped in planning, writing and delivering out-of-scope work
  • Identified and rectified payment issues for service providers
  • Dispatched and verified in and out of scope work to service providers.

LAWN TECHNICIAN

Weed Pro
Whitehall, OH
05.2013 - 11.2018
  • Responsible for one on one communication with the client base on upcoming and potential services
  • Certified technician in Ohio with cat 8, core and cat 6a license
  • Residential and commercial lawn care technician with sole ownership of the clients turf management
  • Year over year meet or exceeded the retention rate, sales, service call percentage, and customer satisfaction set forth by management.

Education

Some College (No Degree) - Communication Studies

Ohio State University
Columbus, OH

Skills

  • Account Oversight
  • Relationship Building
  • Customer Service
  • Account Management
  • Data Entry
  • Phone and Email Etiquette
  • Multitasking and Organization

Certification

Ohio Commercial Fertilizer License

Timeline

Account Coordinator

KBS Exterior
06.2021 - Current

AREA MANAGER

Brightview Enterprise Solutions
01.2019 - Current

LAWN TECHNICIAN

Weed Pro
05.2013 - 11.2018

Some College (No Degree) - Communication Studies

Ohio State University

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