Summary
Overview
Work History
Education
Skills
Relevant Experience and Alignment with Leadership Initiative Role
Timeline
Generic

Robert E Muhammad

Queens

Summary

Dynamic professional with extensive experience in program management and data analysis at Argus Community Inc. Proven track record in leading outreach teams, enhancing service delivery, and fostering partnerships. Skilled in EMR systems and curriculum development, with a passion for empowering underserved communities and achieving impactful health outcomes.

Overview

12
12
years of professional experience

Work History

Team Leader for (SOS) Safe Options Support Homeless Outreach Program

Argus Community Inc
New York
01.2023 - Current
  • Supervise field operations for unsheltered individuals impacted by environmental determinants of health in subways and high-density transit zones in NYC areas, leading a five-member outreach team responsible for connecting clients to critical services.
  • Triage clients for housing placements and medical/mental health needs; coordinate with DHS, BRC, NYPD Homeless Unit, MTA, and Amtrak PD.
  • Oversee digital data collection, geographic tracking, and reporting to optimize program impact and stakeholder coordination.
  • Deliver weekly outcome data reports to senior management outlining mental health referrals, safety incidents, and housing placements.

Project Director at Lehman College

Research Foundation of The City University of New York (RFCUNY) SEAMLSS Program
The Bronx
10.2023 - 12.2024
  • Oversaw Title V grant at the School of Health Sciences, Human Services, and Nursing: supporting underrepresented students in health-related fields; directed operations, reporting, and budget oversight. Managed three team members.
  • Delivered instruction in health sciences, healthcare administration, and financial literacy; mentored students and coordinated workforce development and paid internships with diverse on-campus departments and stakeholders.
  • Led recruitment initiatives at community colleges, delivering presentations to engage students and faculty.
  • Built coalitions with faculty, administrators, and external stakeholders to support pipeline development and professional growth.
  • Managed monthly progress reporting, student intake, and academic support to ensure program fidelity.

Program Manager for HIV Early Intervention Services Program

VIP Community Services Health Center
The Bronx
10.2016 - 09.2023
  • Directed strategic planning and program management for the NYS OASAS-funded Early Intervention Services grant, serving individuals living with HIV/AIDS and high-risk populations impacted by social determinants of health.
  • Responsible for staff recruitment and onboarding, HR collaboration, and reporting structures to both the Medical Director and New York State OASAS leadership.
  • Focused on HIV prevention initiatives targeting high-risk populations across NYC, supervising testing, counseling, disease surveillance, and mobile outreach teams responsible for HIV and Hep-C testing, harm reduction education (PrEP/PEP), and referral services for primary care, substance use, and mental health services.
  • Led COVID-19 response efforts by partnering with the medical department to deliver community vaccinations via mobile medical units.
  • Managed budget and compliance reporting for annual OASAS grant; implemented CQI strategies and EMR-based program tracking.
  • Collaborated with NYCDOHM, NYSDOH, SAMHSA, and CDC partners on public health reporting, interventions, and capacity building.
  • Produced monthly epidemiological reports and trained staff in value-based care, client engagement, and health equity principles.
  • Developed strategic partnerships with NYS Parole, NYC Department of Probation, ATI Community-Based Programs, and Brooklyn and Bronx District Attorney’s Offices to service justice impacted communities.

Educational Case Manager

Research Foundation of The City University of New York (RFCUNY), Educational Case Manager at LaGuardia Community College, CHW Program
Queens
10.2021 - 12.2022
  • Supported underserved and ESL students through recruitment, retention, workforce development and external paid internship coordination in the Community Health Worker Certificate program.
  • Provided PowerPoint sessions, interviews, and orientations for incoming students; also in-person, phone, and email communication to ensure their program requirements and commitment to successful completion.
  • Prepared students to complete four college-level courses and a 125-hour paid internship.
  • Worked in partnership with faculty to design curriculums and develop external partnerships with healthcare agencies and community-based organizations.
  • Facilitated classroom and online learning, and coached interns for success in entry level healthcare roles, supervised field activities and coached students for healthcare agency internships.
  • Collaborated with PI providing research and program metrics on grant and stakeholder engagement to achieve program outcomes.

Project Coordinator, HIV Prevention-Mobil Outreach Unit

Harlem United Community AIDS Center
New York
05.2014 - 10.2016
  • Managed CDC and NYCDOHMH-funded mobile health units for HIV/HCV/STI screenings targeting LGBTQ+, sex workers, homeless, and youth throughout NYC high risk neighborhoods.
  • Directed overnight disease surveillance operations, security and safety, overseeing teams, mapping locations, and deploying mobile medical units to conduct community testing and connect individuals to essential health and behavioral services.
  • Introduced peer-led social network outreach model to boost testing and referral rates, reducing community specific transmission rates, promoting harm reduction, increasing condom use, and facilitating access to health services through streamlined referral processes.
  • Submitted reports to the Contract Manager documenting daily field activities and utilized AIRS and eSHARE for data tracking and deliverables to grant monitors.

Medical Case Manager, HIV Care Program

New York City Health and Hospitals Corporation/Metro Plus
New York
03.2013 - 05.2014
  • Served as Medical Case Manager for a high-impact viral load suppression program, managing a caseload of 40 people living with HIV/AIDS and ensuring viral suppression through medication adherence, harm reduction, and coordinated care with the medical team.
  • Conducted home and hospital outreach to re-engage patients lost to care, delivering educational sessions on safer sex practices, harm reduction, medication adherence, side effects, and partner disclosure.
  • Supported clients in addressing complex lifestyle challenges including substance use, comorbidities, and unmet social needs while reinforcing continuity of care through primary care appointment retention.
  • Developed individualized care plans using EMR systems, HIV medication charts, and clinical data, working in collaboration with nurses, pharmacists, and social workers to coordinate comprehensive patient support.

Education

Master of Science in Public Health (MSPH) - Global Health/Epidemiology

Southern New Hampshire University
Manchester, NH

Bachelor of Arts (BA) - Social Sciences

Thomas Edison State University
Trenton, NJ

Associate of Arts (AA) - Liberal Arts

Bard College
Hudson, NY

Skills

  • EMR (eCW, Salesforce, AIRS, eSHARE, AWARDS)
  • Microsoft Office Suite
  • Curriculum development
  • Data analysis
  • Budget oversight
  • Program management

Relevant Experience and Alignment with Leadership Initiative Role

  • Successfully led cross-sector partnerships with CUNY, CDC, DOH, NYC Probation, NYS Parole, public health and community-based justice initiatives.
  • Developed culturally competent curricula and mentored early-career professionals through public health workforce pipelines.
  • Presented at state and national conferences on leadership, trauma-informed care, and health equity in underserved communities.
  • Supervised diverse interdisciplinary teams and built leadership capacity among emerging public health professionals.
  • Oversaw leadership training modules and coaching interventions within education and clinical systems aligned with community health initiatives.
  • Strategic Program Management
  • Community Engagement & Outreach
  • Grant Compliance
  • Higher Education
  • Workforce Development

Timeline

Project Director at Lehman College

Research Foundation of The City University of New York (RFCUNY) SEAMLSS Program
10.2023 - 12.2024

Team Leader for (SOS) Safe Options Support Homeless Outreach Program

Argus Community Inc
01.2023 - Current

Educational Case Manager

Research Foundation of The City University of New York (RFCUNY), Educational Case Manager at LaGuardia Community College, CHW Program
10.2021 - 12.2022

Program Manager for HIV Early Intervention Services Program

VIP Community Services Health Center
10.2016 - 09.2023

Project Coordinator, HIV Prevention-Mobil Outreach Unit

Harlem United Community AIDS Center
05.2014 - 10.2016

Medical Case Manager, HIV Care Program

New York City Health and Hospitals Corporation/Metro Plus
03.2013 - 05.2014

Master of Science in Public Health (MSPH) - Global Health/Epidemiology

Southern New Hampshire University

Bachelor of Arts (BA) - Social Sciences

Thomas Edison State University

Associate of Arts (AA) - Liberal Arts

Bard College

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