Robert Enoch
Dearborn,United States
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
General Motors Company Store
11.2023 - Current
- Resolve diverse customer issues through direct communication with more than 100 individuals each day
- Conducted evaluations on customer feedback.
- Enhanced customer experience through identifying improvement opportunities
- Assisted in the development of purchasing strategies and supplier contracts.
- Monitored inventory levels and adjusted purchasing orders when necessary.
- Interacted with vendors for purchasing supplies needed for various productions.
Fitness Attendant
Detroit Athletic Club
09.2022 - 11.2023
- Maintain fitness areas
- Ensure member satisfaction
- Build professional relationships
- Greeted members and guests upon arrival to the fitness center.
- Provided assistance with equipment usage and operation.
- Performed daily maintenance of equipment, including lubrication and cleaning.
- Assisted with setting up special events within the facility.
- Handled customer inquiries in a professional manner.
- Answered phone calls promptly, providing accurate information about services offered by the facility.
Sales Associate
The Vitamin Shoppe
04.2022 - 12.2022
- Establish positive rapport with customers to determine needs and sell high-quality furniture
- Maintained high customer service standards in high-volume, fast-paced environments
- Build rapport with customers to recommend new items and encourage customers to make regular visits and purchases
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
Outside Operations
TPC Michigan
03.2020 - 12.2020
- Ensure member satisfaction
- Building lasting relationships
Education
High School Diploma -
Edsel Ford High School
Dearborn, MI05-2021
Skills
- Strategic Relationship Development
- Leadership Abilities
- Detail-Oriented Organization
- Microsoft Office
- Effective Time Management
- Account updating
- Calm Demeanor
- Customer Service
- Product Sales
References
References available upon request.
Timeline
Customer Service Representative
General Motors Company Store
11.2023 - Current
Fitness Attendant
Detroit Athletic Club
09.2022 - 11.2023
Sales Associate
The Vitamin Shoppe
04.2022 - 12.2022
Outside Operations
TPC Michigan
03.2020 - 12.2020
High School Diploma -
Edsel Ford High School