Summary
Overview
Work History
Skills
Timeline
Generic

Robert Ensminger

Buffalo,NY

Summary

Enterprising Branch Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

15
15
years of professional experience

Work History

Branch Manager

PeopleReady
Buffalo,, New York
04.2020 - Current
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Gathered and reviewed customer feedback to improve operations during Covid Epidemic.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.

Market Recruiter

Peopelready / Labor Ready
Buffalo, New York
05.2016 - 03.2020
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems with new hire average rate of 332 month.
  • Managed recruiting for 18 million dollar market serving 8 offices.
  • Worked on special hiring events such as 'Watkins Glen Auto Races", GA Gulf Tournament and other National recognized events.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Advised, coached and counseled managers and staff with weekly reports highlighting candidates process
  • Conducted recruiting events to grow passive talent pipeline to prepare for future hiring needs.

Assistant Branch Manager, Operations

Labor Ready Staffing
Buffalo, New Ypork
10.2012 - 04.2016
  • Implemented process improvements to increase productivity.
  • Coached and developed branch staff by offering constructive feedback training opportunities.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Reviewed operations reports to understand numbers and trends

Staffing Specialist

Labor Ready Staffing
Buffalo, New York
05.2007 - 02.2012
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
  • Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
  • Created qualification guidelines and requirements for individual positions to identify and measure appropriate candidates against established criteria.
  • Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals

Skills

  • Customer Transactions
  • Performance Monitoring and Evaluation
  • Quarterly Forecasting
  • Supplier Monitoring
  • Records Organization and Management
  • Coaching and Mentoring
  • Team Goals
  • Operating Procedures and Policies
  • Business Development
  • Mathematical Calculation and Reasoning
  • Staff Meetings
  • Proactive and Focused

Timeline

Branch Manager

PeopleReady
04.2020 - Current

Market Recruiter

Peopelready / Labor Ready
05.2016 - 03.2020

Assistant Branch Manager, Operations

Labor Ready Staffing
10.2012 - 04.2016

Staffing Specialist

Labor Ready Staffing
05.2007 - 02.2012
Robert Ensminger