- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy hobbies that combine physical activity with outdoor exploration
- Playing Sports
- Running
- Road Trips
Robert Fowlkes
Charleston,WV
Summary
Motivated host with a proven track record in customer service and relationship building. Strong teamwork and adaptability skills contribute to seamless operations and high customer satisfaction. Committed to fostering a positive environment for guests and colleagues alike. Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.
Overview
2
2
years of professional experience
Work History
Host
Buffalo Wild Wings
Charleston, WV
06.2025 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
Team Member
Chic-Fil-A
Charleston, WV
09.2024 - 05.2025
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and fostering repeat business.
- Operated point-of-sale systems accurately, processing transactions efficiently while maintaining cash handling protocols.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Capital High School
Charleston, WVSkills
- Customer Service & Relationship Building
- Teamwork & Collaboration
- Communication & Active Listening
- Time Management
- Attention to Detail
- Cash Handling & POS Systems
Interests
Timeline
Host
Buffalo Wild Wings
06.2025 - Current
Team Member
Chic-Fil-A
09.2024 - 05.2025
High School Diploma -
Capital High School