Summary
Overview
Work History
Education
Skills
Timeline
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Robert Franks

Covington,Georgia

Summary

Dynamic professional with extensive experience as an Owner/Operator at NextGen Tree Care, excelling in problem-solving and resourcefulness. Proven track record in developing marketing strategies that boosted brand awareness and customer base. Adept at collaborating with teams and delivering exceptional customer service while maintaining safety standards in high-pressure environments.

Overview

11
11
years of professional experience

Work History

Owner/Operator

NextGen Tree Care
02.2024 - Current
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.

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Installer

Southside Septic
01.2023 - 09.2024

Installed various equipment and systems according to project specifications and safety standards.

  • Collaborated with team members to troubleshoot installation issues and ensure timely project completion.
  • Maintained tools and equipment, ensuring proper functionality and adherence to safety protocols.
  • Assisted in training new installers on procedures, tools usage, and safety practices.
  • Conducted site assessments to prepare for installations, identifying potential challenges or requirements.
  • Provided exceptional customer service by addressing client inquiries during the installation process.

Tree Climber

Boutte Tree
04.2022 - 11.2022
  • Operated chainsaws and climbing equipment to safely remove trees in residential and commercial areas.
  • Assessed tree health and structural integrity to determine appropriate removal techniques.
  • Collaborated with team members to plan and execute tree removal projects efficiently.
  • Maintained tools and equipment, ensuring optimal performance and safety standards were met.
  • Assisted in training new staff on safety protocols and best practices for tree climbing.

Tree Climber

Able & Ready Tree Removal
04.2020 - 04.2022
  • Developed proficiency in various pruning techniques, promoting healthy growth patterns for maintained trees.
  • Utilized specialized equipment for efficient tree climbing, increasing overall job completion rates.
  • Established strong relationships with clients by consistently delivering high-quality results in a timely manner.

Tree Climber

Boutte Tree
05.2019 - 04.2020
  • Followed safety protocols in accordance with OSHA standards and good practices for tree care.
  • Advised customers on proper tree or shrub care to promote healthy growth and improve appearance.
  • Operated chainsaws and climbing equipment to safely remove trees in residential and commercial areas.

Tree Worker

Pro Tree Care
03.2018 - 05.2019
  • Operated chainsaws and other power tools for efficient tree removal and pruning tasks.
  • Operated heavy machinery, such as bucket trucks and wood chippers, ensuring safe and effective job execution.
  • Collaborated with team members to ensure safe working conditions during tree maintenance tasks.
  • Conducted regular equipment inspections and maintenance tasks to minimize downtime on job sites.

Sales Associate

Freedom Power Sports
10.2017 - 03.2018
  • Assisted customers in product selection and provided exceptional service to enhance satisfaction.
  • Maintained accurate inventory records using point-of-sale systems for efficient stock management.
  • Collaborated with team members to create engaging displays that improved product visibility.
  • Processed transactions quickly and accurately, ensuring seamless customer experiences at checkout.

Plumbing Service Technician

GoodStuff Plumbing
02.2015 - 10.2017
  • Diagnosed plumbing issues using diagnostic tools and equipment.
  • Repaired and replaced faulty pipes, fixtures, and fittings effectively.
  • Assisted in maintaining compliance with safety regulations and standards.
  • Collaborated with team members to streamline service delivery processes.
  • Ensured customer satisfaction.

Education

High School Diploma -

Ola High School
McDonough, GA

Skills

    Problem solving

    Works well under pressure

    resourceful

    Work well independently as well as with a team

Timeline

Owner/Operator

NextGen Tree Care
02.2024 - Current

Installer

Southside Septic
01.2023 - 09.2024

Tree Climber

Boutte Tree
04.2022 - 11.2022

Tree Climber

Able & Ready Tree Removal
04.2020 - 04.2022

Tree Climber

Boutte Tree
05.2019 - 04.2020

Tree Worker

Pro Tree Care
03.2018 - 05.2019

Sales Associate

Freedom Power Sports
10.2017 - 03.2018

Plumbing Service Technician

GoodStuff Plumbing
02.2015 - 10.2017

High School Diploma -

Ola High School
Robert Franks