Robert Galbraith
Warren
Summary
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes. Currently studying computer networking and cyber security at Raritan Valley Community College.
Overview
6
6
years of professional experience
Work History
Customer Service Manager
Galbraith Landscape And Construction
02.2019 - Current
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Researched and corrected regular, advanced and long-standing customer concerns to promote company loyalty.
- Followed through with client requests to resolve problems.
Technician
MAINGEAR
03.2021 - 04.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
High School Diploma -
St. Josephs High School
Metuchen NJ06.2019
Skills
- Decision Making
- Extensive Computer Hardware and Software knowledge
- Issue Resolution
- Policy Enforcement
- Quick Thinker
- Level-Headed
Timeline
Technician
MAINGEAR
03.2021 - 04.2023
Customer Service Manager
Galbraith Landscape And Construction
02.2019 - Current
High School Diploma -
St. Josephs High School
Similar Profiles
MAHMOUD TALAATMAHMOUD TALAAT
ARCHITECT at RAWA'A AL-BASATEEN LANDSCAPE CONSTRUCTION COMPANYARCHITECT at RAWA'A AL-BASATEEN LANDSCAPE CONSTRUCTION COMPANY
Jason LawlerJason Lawler
Owner at VFG Landscape ConstructionOwner at VFG Landscape Construction
Emilio Lopez ZarateEmilio Lopez Zarate
Construction Field Supervisor at A. Munoz Landscape ConstructionConstruction Field Supervisor at A. Munoz Landscape Construction