Summary
Overview
Work History
Education
Skills
Timeline
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Robert Gearin III

Palm Coast,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Caliber Car Wash
Flagler Beach, Florida
10.2023 - 01.2024
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Consulted with customers regarding needs and addressed concerns.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Head Auto Detailer

Cheshire's Customs and Collision
Saint Augustine, Florida
06.2022 - 03.2023
  • Cleaned cars both externally and internally by hand or with use of automated equipment.
  • Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
  • Inspected vehicle to verify pristine appearance for customer.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.

Landscape Groundskeeper

S & B Landscaping
Palm Coast, Florida
01.2020 - 05.2021
  • Pruned trees and trimmed bushes and hedges to keep grounds neat and inviting.
  • Applied weed and pest control chemicals to protect customer lawns.
  • Used heavy equipment, mowers and trimmers safely to prevent accidents.
  • Used hand-held tools to maintain green spaces.
  • Removed debris and trash from surrounding areas and disposed of recyclable materials properly.

Education

Associate of Science - Marine Biology

Daytona State College
Daytona Beach, FL
06-2026

Skills

  • Team Collaboration
  • Upselling and cross-selling
  • Clerical Support
  • Customer Support
  • MS Office proficiency
  • Customer Complaint Resolution
  • Customer Service
  • Quality Assurance
  • Problem Resolution

Timeline

Customer Service Associate

Caliber Car Wash
10.2023 - 01.2024

Head Auto Detailer

Cheshire's Customs and Collision
06.2022 - 03.2023

Landscape Groundskeeper

S & B Landscaping
01.2020 - 05.2021

Associate of Science - Marine Biology

Daytona State College

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Robert Gearin III