Robert Gearin III
Palm Coast,FL
Summary
Personable and dedicated, with passion for helping others and ensuring customer satisfaction. Possesses solid understanding of communication techniques and problem-solving skills, delivering effective solutions and positive interactions. Committed to making meaningful impact by fostering positive customer experiences and contributing to team success.
Reliable, honest and skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Caliber Car Wash
10.2023 - 01.2024
- Welcomed and greeted guests and delivered outstanding customer service.
- Delivered exceptional customer service by addressing inquiries professionally and courteously.
- Boosted company reputation by delivering exceptional customer service to clients.
- Provided exceptional customer service, leading to increased client retention rates.
Head Auto Detailer
Cheshire's Customs and Collision
06.2022 - 03.2023
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Communicated with coworkers and managers about completed duties.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
- Greeted guests with warmth and professionalism for friendly, helpful service.
Landscape Groundskeeper
S & B Landscaping
01.2020 - 05.2021
- Operated various landscaping equipment safely and efficiently, including mowers, trimmers, edgers, blowers, and chainsaws.
- Enhanced landscape aesthetics by regularly mowing lawns, trimming bushes, and planting flowers.
- Communicated effectively with clients addressing concerns about their property''s health or appearance.
- Provided excellent customer service leading to repeat business and positive referrals from satisfied clients.
Education
Associate of Science - Marine Biology
Daytona State College
Daytona Beach, FL06-2026
Skills
- Team Collaboration
- Upselling and cross-selling
- Clerical Support
- Customer Support
- MS Office proficiency
- Customer Complaint Resolution
- Customer Service
- Quality Assurance
- Problem Resolution
Timeline
Customer Service Associate
Caliber Car Wash
10.2023 - 01.2024
Head Auto Detailer
Cheshire's Customs and Collision
06.2022 - 03.2023
Landscape Groundskeeper
S & B Landscaping
01.2020 - 05.2021
Associate of Science - Marine Biology
Daytona State College
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