Robert Gerriets
Tucson,AZ
Summary
Accomplished Patient Care Coordinator and experienced Supervisor with a proven track record, adept in healthcare operations and building strong professional relationships. Excelled in enhancing patient care quality and team productivity, leveraging organizational skills and medical terminology knowledge. Demonstrated exceptional ability to improve service delivery and foster team development. Seeking opportunities to expand skills while facilitating company growth.
Overview
12
12
years of professional experience
Work History
Patient Care Coordinator
Banner University Medical Center
05.2018 - Current
-Coordinated patient care services with the clinical team to ensure quality and timely delivery of care.
-Collaborated with multidisciplinary teams in order to provider comprehensive patient centered care.
-Demonstrated flexibility and adaptation, during changes to the patient care practice.
-Established strong work network by building professional relationships with clinical providers and fellow employees.
Supervisor
C3 Customer Contact Channels
05.2012 - 04.2018
-Directed and supervised team of 15-20 employees in daily operations, while complying with company policy.
-Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
-Resolved customer complaints in a timely manner while ensuring customer satisfaction.
-Monitored employee productivity to provide constructive feedback and coaching.
Education
Bachelor of Science - Nutritional Sciences
University of Arizona
Tucson, AZ05.2020
Skills
-Healthcare Operations
-Microsoft Applications Experienced
-Organizational Skills
-Medical Terminology
Home Remodeling
Home remodeling has been a new found joy, I find myself tackling new home projects every few months and find much satisfaction in the process, including the end result.
Timeline
Patient Care Coordinator
Banner University Medical Center
05.2018 - Current
Supervisor
C3 Customer Contact Channels
05.2012 - 04.2018
Bachelor of Science - Nutritional Sciences
University of Arizona
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