Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Robert Giles

Roanoke,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

Licensed Dispensing Optician

Kartesz Family Eyecare
05.2022 - Current
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Operated lensometers to orient and mark uncut lenses for eyeglasses.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Operated office equipment to scan and copy documents.
  • Compiled, sorted and filed high volume of documents.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.

Licensed Dispensing Optician

Walmart Vision Center
02.1999 - 06.2022
  • Verified and updated patient records promptly to guarantee accurate prescription information.
  • Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
  • Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
  • Maintained safe, clean and organized environment to increase patient comfort.
  • Confirmed quality control standards were met for all eyewear and contact lenses.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Prepared and reviewed insurance applications to verify compliance with regulations.

Education

Bachelor of Science - Psychology

University of Virginia
Charlottesville, VA
08.2024

Career Certificate/State Sponsored Apprenticeship - Opticianry

Wytheville Community College
Wytheville, VA
05.2003

Skills

  • Verifying Prescriptions
  • Product and Service Recommendations
  • Maintain Records
  • Telephone Skills
  • Microsoft Office
  • Data Inputting
  • Document Control
  • Organization Skills

Timeline

Licensed Dispensing Optician

Kartesz Family Eyecare
05.2022 - Current

Licensed Dispensing Optician

Walmart Vision Center
02.1999 - 06.2022

Bachelor of Science - Psychology

University of Virginia

Career Certificate/State Sponsored Apprenticeship - Opticianry

Wytheville Community College

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Robert Giles