ROBERT GOVIN
Ivins,UT
Summary
Dynamic Assistant Manager with a proven track record at Cafe Rio, enhancing customer satisfaction and streamlining operations for business success. Skilled in money handling and customer relations, adept at resolving complaints and leading teams to exceed goals. Excels in product knowledge to foster a positive store environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Cafe Rio
12.2017 - Current
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Lancaster High School
Lancaster, CA06.2007
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Recruiting and interviewing
- Staff Training and Development
Timeline
Assistant Manager
Cafe Rio
12.2017 - Current
High School Diploma -
Lancaster High School
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