ROBERT GRAVES
Saint George,Utah
Summary
An Experienced candidate with over ten years in customer service. I am highly motivated and able to take initiative when needed while enthusiastic for training and instruction to get better at the job. I bring positive energy to a work place that creates a productive and client friendly atmosphere. I enjoy working with people to help them fulfill their needs and giving them the positive experience that will retain and grow a clientele. I look forward to working hard every day with coworkers to create the best experience for the people we provide service to.
Overview
6
6
years of professional experience
Work History
Lead Optometric Technician
Paradise Canyon Eye Care
04.2024 - 12.2024
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Increased overall patient satisfaction through attentive listening during consultations combined with a proactive approach to resolving concerns.
- Promoted to lead technician in first 3 months and was counted on to train new staff in patient care.
- Had a wonderful experience learning new skills and building relationships
SERVER/BARTENDER
The Bayou
08.2018 - 02.2024
- In over 5 years of employment at The Bayou I learned to handle any challenging customer service situation and provide a satisfactory result
- Trained new employees on customer service techniques
- Was frequently given positive reviews on feedback sites
- Developed relationships with customers and was highly requested
- Used memory and detailed note taking to achieve the highest accuracy on customer orders
- Constantly used the phone to take orders and reservations while efficiently serving in person customers
- Gained lifelong multitasking, team building, and communication abilities
Education
Applied Science Candidate -
Salt Lake Community College
Salt Lake City, Utah05.2027
High School Diploma - undefined
Snow Canyon High School
01.2005
Skills
- Superior Customer Service
- Strong Work Ethic
- Positive Attitude
- A People Person
- Quick Learner
- Organized
- Detail Oriented
- Familiar with many POS systems
- Team Player
- Highly Reliable
DETAILS – PROFILE
I want to thank the party reading this resume for making me a candidate for employment. It is my dream to finish school and build a career in the medical field as a Radiation Therapist. I believe that being hired for this position will get me one step closer to achieving that dream. Thank you
Timeline
Lead Optometric Technician
Paradise Canyon Eye Care
04.2024 - 12.2024
SERVER/BARTENDER
The Bayou
08.2018 - 02.2024
High School Diploma - undefined
Snow Canyon High School
Applied Science Candidate -
Salt Lake Community College
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