Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Michelle Beltran

St. George,UT

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction while efficiently managing multiple tasks simultaneously.

Overview

3
3
years of professional experience

Work History

Receptionist

Paradise Canyon Eye Care
Saint George, UT
08.2024 - Current
  • Greeted visitors and provided them with assistance.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Scheduled and confirmed appointments.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Bakery Worker

Walmart
Saint George, UT
03.2022 - 08.2024
  • Packaged freshly-baked goods into bags or boxes with pricing labels attached.
  • Inspected finished products for quality assurance before packaging them for sale.
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.
  • Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Rotated stock regularly to prevent spoilage due to overstocking or outdating.
  • Frosted cakes according to customer specifications utilizing various decorating techniques.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Dixie High School
Saint George, UT
05-2021

Skills

  • Food safety knowledge
  • Communication abilities
  • Stock Rotation
  • Display Maintenance
  • Customer inquiries
  • Customer Satisfaction
  • Multi-Task Management
  • Problem-solving abilities
  • Appointment scheduling
  • Confidentiality maintenance
  • Document management
  • Time management
  • Payment processing
  • Inbound call answering

Languages

Spanish
Professional

Timeline

Receptionist

Paradise Canyon Eye Care
08.2024 - Current

Bakery Worker

Walmart
03.2022 - 08.2024

High School Diploma -

Dixie High School

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Michelle Beltran