Summary
Overview
Work History
Education
Skills
Certification
NORAC and FRA qualified
Timeline
Generic

Robert Hallinan

Clifton Heights,PA

Summary

Skilled transportation and logistics professional knowledgeable about operational needs and team leadership. Highly trained and experienced with 15 years in the field. Excellent planning and problem-solving abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Control Center Manager

SEPTA
05.2019 - Current
  • Ensure safe and efficient movement of passenger and freight trains on given territory
  • Schedule track maintenance and provide protection for railway workers
  • Maintain and adjust yard and train consist to meet passenger demand.
  • Managed work and performance of more than 50 employees.
  • Checked facility, employee work and service levels to maintain compliance with company and industry standards.

Block Operator

AMTRAK
09.2017 - 03.2019
  • Ensure safe and efficient movement of passenger and freight trains on given territory
  • Coordinate track outages and provide protection for railway workers
  • Maintain and adjust yard and train consist to meet passenger demand.
  • Kept work areas organized, clean and free of safety hazards.
  • Stood for long hours, frequently reached or bent and lifted up to 20 pounds regularly to carry out daily tasks.

Maintenance Dispatcher

Sunoco LP
11.2016 - 09.2017
  • Schedule up to 40 technicians’ day to day calls based on trade and severity while striving to hit specific service agreement targets
  • Intake emergencies from field including fuel spills and hit fuel dispensers and dispatch appropriate response including Fire Rescue and environmental, while documenting work orders in real time for accountability
  • Prioritize and dispatch all emergent and routine work order requests for retail locations in specific geographic region.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Monitored and tracked dispatch communication systems.
  • Assisted in resolving customer complaints and grievances.

Lead Dispatcher / Scheduler

Boston Coach
05.2012 - 11.2016
  • Schedule all rides efficiently based on vehicle type and location while minimizing cost and overtime hours
  • Dispatch and supervise up to 30 chauffeurs to scheduled rides using GPS and CAD software while maintaining 99% OTP as well as equitable distributions to all chauffeurs.
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Managed 40 drivers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.

Education

Associate of Arts - Business Management

Delaware County Community College
Media
05.2009

GED -

Monsignor Bonner High School
Drexel Hill, PA
06.2005

Skills

  • Adobe Systems Adobe Creative Cloud
  • Financial Forecasting
  • Intuit QuickBooks
  • MathWorks MATLAB
  • Veritas NetBackup
  • Adobe Systems Adobe Acrobat
  • Supply Chain Management

Certification

  • Certified train dispatcher, NORAC - 2017-current
  • Accident investigation training - 2022 SEPTA

NORAC and FRA qualified

Successfully passed and keep up yearly.

Timeline

Control Center Manager

SEPTA
05.2019 - Current

Block Operator

AMTRAK
09.2017 - 03.2019

Maintenance Dispatcher

Sunoco LP
11.2016 - 09.2017

Lead Dispatcher / Scheduler

Boston Coach
05.2012 - 11.2016

Associate of Arts - Business Management

Delaware County Community College

GED -

Monsignor Bonner High School
Robert Hallinan