Robert Hegarty
Kahului,HI
Summary
Results-driven Auto Damage Adjuster III at GEICO with expertise in damage assessment and claim adjustment. Skilled in drafting precise estimates and negotiating effectively with customers and body shops. Proven ability to resolve disputes and ensure compliance, enhancing customer satisfaction and streamlining repair processes. Committed to delivering quality outcomes in a fast-paced environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Auto Damage Adjuster III
GEICO
Wailuku, Hawaii
11.2019 - Current
- Drafted detailed estimates for customers regarding repairs needed due to accidents, or other incidents.
- Inspected damaged vehicles to determine repair costs and the extent of the damage.
- Performed regular inspections of vehicles during the repair process to ensure that quality standards were being met.
- Reviewed invoices submitted by body shops for accuracy before authorizing payment.
- Reviews and adjusts claims by claim processing guidelines.
- Resolved repair cost inquiries, consulting with various appraisers for second opinions to resolve disagreements.
- Determined salvage value for total-loss vehicles.
- Assisted in resolving disputes between customers and body shops over the cost of repairs..
Education
High School Diploma -
Red Hook Central High School
Red Hook, NY06-1990
Skills
- Damage assessment
- Claim adjustment
- Estimate drafting
- Vehicle inspection
- Repair cost analysis
- Insurance compliance
- Customer negotiation
- Time management
- Problem-solving
- Conflict resolution
Certification
- Platinum Icar certified
- ASE B6 certified
Accomplishments
- Recognized as one of the top auto damage adjusters in the region
Timeline
Auto Damage Adjuster III
GEICO
11.2019 - Current
High School Diploma -
Red Hook Central High School