Robert Henderson
Radford,VA
Summary
Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales
Advance Auto
06.2024 - 08.2024
- Enhanced customer satisfaction by providing efficient and friendly carside service.
- Handled customer concerns professionally, resolving issues promptly and courteously as they arose.
Sales Associate
Badcock
03.2024 - 05.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Virtual Monitor Assistant
Carilion Clinic
06.2022 - 11.2022
- Supported physicians in examinations, procedures, and diagnostic tests
- Obtained patient medical histories for inclusion in records
- Collaborated with other medical personnel to assist in variety of medical fields
- Verbal redirection, communication with patient care staff, alarms and other techniques to safely redirect the patient from engaging in at risk behaviors
- Made phone calls and transfer calls to different nurses and doctors
Education
High school diploma -
William Fleming High School
Associate - liberal arts
Virginia Western Community College
Roanoke, VA08.2024
Skills
- Basic Math
- Warehouse Experience
- Pallet Jack
- IOS
- Windows
- Driving
- Microsoft Word
- Retail management
- Order Picking
- Data collection
- Customer support
- Cashiering
- Phone Etiquette
- Computer Literacy
- Typing
- Mac OS
- Multilingual
- Restaurant experience
- Load & Unload
- Spanish
- Computer Operation
- Heavy Lifting
- Merchandising
- Cash Handling
- Freight Experience
- Bilingual
- Communication skills
- Customer service
- Sales
- Retail sales
- Fashion retail
- Sales management
- Microsoft Office
- Time management
- Marketing
- Retail math
- POS
Certification
Driver's License
Personal Information
Authorized To Work: US for any employer
Languages
Spanish
Professional Working
Timeline
Sales
Advance Auto
06.2024 - 08.2024
Sales Associate
Badcock
03.2024 - 05.2024
Virtual Monitor Assistant
Carilion Clinic
06.2022 - 11.2022
Associate - liberal arts
Virginia Western Community College
High school diploma -
William Fleming High School
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