Robert Hendricks
Yonkers,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Driver Manager
Amazon
10.2022 - Current
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Addressed driver communications and provided required data to drivers.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Identified process breakdowns and developed improvement plans to resolve.
Master Barber- Manager
Private Contractor
07.2015 - Current
- Maintained master calendar of appointments and employee shifts.
- Consulted with clients to assess personal style preferences and unique needs.
- Operated clippers and shears to create customized looks.
- Offered clients variety of facial shaving services using both modern and traditional techniques.
- Managed business customer service, responding to requests and concerns promptly.
BM2 SW
US Navy
01.2005 - 02.2009
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
Associate of Arts - Cosmetology
Jolie Health And Beauty Academy of Hazelton
Hazleton, PA04.2015
Associate of Applied Science - Business Economics
Centura College
Chesapeake, VA02.2013
Skills
- Driver Scheduling
- Reconciliation
- Improvement Planning
- Route Management
- Attention to Detail
- Conflict Resolution Techniques
Timeline
Driver Manager
Amazon
10.2022 - Current
Master Barber- Manager
Private Contractor
07.2015 - Current
BM2 SW
US Navy
01.2005 - 02.2009
Associate of Arts - Cosmetology
Jolie Health And Beauty Academy of Hazelton
Associate of Applied Science - Business Economics
Centura College
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