Robert Hensley
CANTON,North Carolina
Summary
Dynamic and results-oriented professional with extensive experience in retail and customer service, notably at SAVMOR Foods. Excelled in product display and customer assistance, significantly enhancing shopping experiences. Demonstrated exceptional team collaboration and organization skills, adept at increasing efficiency and sales. Proven track record of exceeding employer expectations through dedication and hard work.
Results-oriented Sales Floor Associate with deep understanding of sales principles and customer service practices. Self-motivated individual with strong desire to succeed and meet goals. Outgoing and friendly, quickly establishing rapport with customers that encourages repeat business.
Overview
2
2
years of professional experience
Work History
Store Associate
SAVMOR Foods
05.2024 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store to comply with cleanliness standards.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Recommended complementary purchases to customers, increasing revenue.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Work in the produce department
- Work in the meat department
- Clean the produce department and meat department to health code standards
- Follow orders given by managers and do work in a timely manner
Associate
Smokey Mountain Cinema
10.2022 - 01.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Cleaned the theaters after every show
- Made popcorn
- Cleaned restrooms
- Built chairs and shelves
- Did handyman work to keep the theater running smoothly
Education
High School Diploma -
Pisgah High School
Canton Nc Skills
- Product display
- Return processing
- Cash register operation
- Team collaboration
- Organization
- Inventory assessment
- Customer assistance
- Order fulfillment
- Customer service
Languages
French
Elementary
English
Native or Bilingual
Timeline
Store Associate
SAVMOR Foods
05.2024 - Current
Associate
Smokey Mountain Cinema
10.2022 - 01.2024
High School Diploma -
Pisgah High School
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