Robert Hernandez
Riverside,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales and elevating company profile.
Overview
10
10
years of professional experience
Work History
Service Manager
Chipotle
Del Amo Mall
05.2019 - Current
- Resolved customer complaints in professional and timely manner.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
Service Assistant
El Pollo Loco
05.2017 - 01.2019
- Job Duties: Prep food, clean dishes, and take out trash
Team Member
Subway
04.2016 - 04.2017
- Job Duties: Cashier, serve customers, prep food, clean dishes, clean bathroom, take out trash, count Inventory, cash drop, and lock up at night
Education
High School - undefined
Redondo Union High School
Redondo Beach, CA06.2015
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Reliable and responsible
Leadership Experience
RUHS MC JROTC Program, 09/01/11, 06/30/15
Timeline
Service Manager
Chipotle
05.2019 - Current
Service Assistant
El Pollo Loco
05.2017 - 01.2019
Team Member
Subway
04.2016 - 04.2017
High School - undefined
Redondo Union High School