Robert Hess

• Average over $45,000 in new business revenue per month by prospecting and performing virtual demos remotely
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
• Utilize SalesForce, SalesLoft, Talk Desk and Microsoft Office applications for daily operation
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Conducted integrated sales presentations to illustrate value of product or service and tailor call-to-action

• Perform ongoing skills development/product training
• Creation and delivery of sales training programs
• Lead new hire onboarding and facilitate training of up to 30 Account Executives per cohort.
• Create training retrospectives for continual training improvement
• Coordinate training and communication with new hires
• (Slack, Zoom, etc.)
• Create data-driven survey process utilizing Tableau, Salesforce, and Coda
• Evaluation and creation of training decks.
• Gathered and organized materials to support operations.
• Coached employees through day-to-day work and complex problems.
• Participated in workshops and in-service meetings to enhance personal growth and professional development.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Coordinated with other departments to provide smooth execution of sales initiatives

• Prospect and build pipeline of potential clients
• Act as mentor and assist in training of new Account Executives
• Canvass for prospective customers by averaging 60 outbound calls daily
• New business and customer service support
• Onboarding new clients and providing training on platform
• Communicate and present to diverse groups of clients nationwide
• Demo and sell B2B SaaS through utilization of Salesforce and other CRM systems
• Serve on Outbound Sales Culture Committee
• Perform self, peer, and cross functional phone review.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Leveraged CRM to collect, organize and manage sales data and customer information

• Average over $40,000 in new business revenue per month by prospecting and performing virtual demos remotely
• Canvass for prospective customers by averaging 60-70 outbound calls daily and setting average of 4 appointments per day
• Retain and increase current customer accounts utilizing account management skills and tools
• Maintain at least 100% of quota and earn Top Performer honors every quarter since 2016
• Communicate and preset to diverse group of clients nationwide
• Demo and sell B2B SaaS through utilization of Salesforce and other CRM systems
• Served as Chairman of Employee Experience Committee, planning company events and celebrations to boost morale.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
• Reached out to potential customers via telephone, email, and in-person inquiries
• Established relationships with key decision-makers within customer's organization to promote growth and retention

GPA: 3.9