Robert Hodgson

- Managed the new and existing stops.

- Cold calling when routes were slower for these season.

- Always kept in contact with routes customers to make sure any issues or need to make changes to there accounts.

• Supervised daily operations to ensure efficient workflow and product quality in laundry processing.
• Implemented safety protocols, enhancing compliance and reducing workplace incidents.
• Trained new staff on equipments procedures such has what its meant for what type of garments,safety guidelines, clean and organized
• Managed inventory levels, coordinating with suppliers for timely replenishment of cleaning supplies.
• Developed training materials for staff onboarding, improving employee proficiency in operational tasks.
• Resolved issues quickly to maintain productivity goals.
• Scheduling for vacation times and holidays where work flow still remain the same and not lose of production
• If ever shut down due to maintenance or equipment failure, had to resolve to keep work flow moving
• Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer standards.
• Certified Spotter, Dry cleaner, Wet cleaner, Customer responsive
• Created routes from 0 to over 400 customers from 2013 till now
• A driver for route services for approximately 7 years
• Inspected every piece to make sure the garment passes standard

- Worked the counter assisting customer with self service Laundromat, wash dry fold, and taking in and picking up dry cleaning.

- Scheduled 2 stores for stores will be always attended.

- Resolve situations with staff didn't get along, customers unsatisfied with orders, self service errors on machines or other customers.

- Took in and checked out dry cleaning and wash dry and fold

- Answered phones to assist with customer needs and questions.

- Did the wash dry and fold

- Clean and organized the store prior closing.

- Tagged in dry cleaning and laundred shirts

- Took in dry cleaning and checked out

- Answered phones calls

- Tagged in orders

- Inspected and assembled dry cleaning and laundred shirts