Robert Holdeman
Golden
Summary
Exceptional customer service and payment handling abilities. Experience with negotiating tense situations with customers. Ability to multitask. Flexible and open to feedback. Quick learner. Passion for people
Overview
5
5
years of professional experience
Work History
Barista and Cashier
Blue Nest Coffee
05.2023 - Current
- Work with customers to serve and delight them with their favorite cafe drinks and food.
- Responsible and able to open and close the store by myself.
- Reliably run register and handle cash.
- Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Pizza Delivery Driver
Antony's Pizza
07.2023 - 02.2024
- Greeted customers upon arrival, took orders and provided product knowledge.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Processed cash, credit and debit payments accurately using point-of-sale system.
Cashier
Grateful Bread Company
09.2022 - 10.2023
- Helped customers by answering their questions and fulfilling their orders.
- Worked with several different POS systems processing credit cards, checks, gift cards, and coupons.
- Greeted customers and provided product information.
Food Runner
On the Border Mexican Grill and Cantina
08.2021 - 01.2022
- Conferred with the cooks in order to produce accurate orders, which I double-checked before delivering to the table.
- Kept up-to-date on menu and chef specials and made recommendations to customers based on their preferences and allergies.
- Increased restaurant efficiency by restocking employee and customer supplies such as ice, condiments, utensils, napkins, trays, and delivery bags during slow periods.
- Responsible for making and serving custom table-side guacamole while conversing with the
guests.
Education
High School Diploma -
Wheat Ridge High School
Wheat Ridge, CO05-2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Exceptional customer service
- Adaptive and creative
- Order taking
Related Interests and Awards
- Passion for getting to know people
- Interest in sales and marketing.
- Interest in latte art and drink making
Timeline
Pizza Delivery Driver
Antony's Pizza
07.2023 - 02.2024
Barista and Cashier
Blue Nest Coffee
05.2023 - Current
Cashier
Grateful Bread Company
09.2022 - 10.2023
Food Runner
On the Border Mexican Grill and Cantina
08.2021 - 01.2022
High School Diploma -
Wheat Ridge High School