Robert Holt
Searcy,AR
Summary
I am a versatile student with a strong foundation in customer service and technical support. I have been recognized for effective communication, and the ability to manage multiple tasks simultaneously. I am ready to contribute to team success and elevate the customer experience.
Overview
2
2
years of professional experience
Work History
Barista
Stu's Brew Coffee and Espresso
Searcy, USA
08.2023 - Current
- Utilize effective communication skills to ensure smooth operations during high-pressure situations.
- Excel in a dynamic, fast-paced coffee shop environment, consistently delivering high-quality beverages, and exceptional customer service.
- Demonstrate versatility by efficiently managing multiple tasks in a lean-staffed setting.
- Maintain high productivity and quality standards during peak hours.
- Foster positive customer relationships, enhancing customer loyalty, and satisfaction.
- Balance speed and precision to exceed service expectations, without compromising product quality.
- Consistently go above and beyond standard duties to elevate the overall customer experience.
Intern
ENABLE Ministry Partners
Nashville, USA
06.2025 - 08.2025
- Assisted in the development of new technologies and IT solutions to meet organizational needs.
- Troubleshot hardware and software issues for end-users.
- Managed user accounts and permissions within internal systems.
- Supported network maintenance tasks to enhance system performance.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Monitored system performance to ensure optimal operation and security protocols are met.
Education
Bachelor of Arts - Cybersecurity
Harding University
Searcy, AR05-2027
Skills
- Microsoft Office Suite
- Interpersonal and social skills
- Initiative
- Leadership
- Quick learner
- C
- Cybersecurity
- Information security
- AI
- JavaScript
- Serving experience
- Efficiency
- Network security
- CSS
- Communication skills
- Problem solving
- Technical support
- Time management
- Customer service
Affiliations
As a DECA state qualifier, I developed strong leadership and business skills that are directly applicable to many different aspects of life. Through DECA, I enhanced my ability to think critically, solve problems efficiently, and communicate effectively in professional settings. My success in state-level competition demonstrates my capacity to excel under pressure and apply business concepts to real-world scenarios.
Accomplishments
Honored as the first-ever recipient of the prestigious Excalibur Award in football at Severance High School. This esteemed recognition is granted annually to one exceptional athlete per sport who exemplifies:
- Outstanding character and leadership both on and off the field
- Academic excellence and dedication in the classroom
- Active community involvement and service
- Exceptional athletic performance and sportsmanship
Being selected for this award in its inaugural year demonstrates a consistent commitment to personal growth, team success, and community impact. This honor reflects the ability to balance multiple responsibilities while maintaining high standards in all areas of life.
References
References available upon request.
Timeline
Intern
ENABLE Ministry Partners
06.2025 - 08.2025
Barista
Stu's Brew Coffee and Espresso
08.2023 - Current
Bachelor of Arts - Cybersecurity
Harding University